Our Company

Ashesi Global Services, Inc. (AGS) is a Call Center and Business Process Outsourcing company headquartered in Phoenix, Arizona with offshore operations in Africa and North America. Ashesi provides customer relationship management, outsourcing and telemarketing services in a variety of industries, offering its service in multiple languages via the phone, email, instant message chat and other electronic channels. AGS is in the people business. Our product is our trained employees who communicate to customers and our clients' customers every day.

To be an industry leader, we have to be the best in how we recruit, hire, train, support and motivate our employees to effectively help consumers solve problems, research new products and services, and find solutions. More and more, companies are outsourcing business operations to third party companies such as AGS to reduce their operating costs, improve sales and customer satisfaction metrics with the goal of increased profitability and shareholder value. AGS meets this critical need by providing high quality services in Botswana, Mexico, Ghana and the USA that provide a better customer experience and customer satisfaction, all at a lower total cost than can be achieved by companies on their own.

Services offered by AGS include inbound and outbound customer service, inbound and outbound telemarketing and sales, and inbound and outbound Level 1 and Level 2 technical support services. The primary operating differentiators from existing outsourcing companies includes key advantages of the country of Ghana, the Agent Empowered Experience, unique marketing and branding strategies to exceed sales and retention goals, and a management team with over 150+ years of strategic call center and technology systems management.